Refund and Returns Policy
Return & Refund Policy – VINNARE TECH PRIVATE LIMITED
This policy explains how returns and refunds work for software, hardware products, and IT services.
1. Software Products
Due to the nature of digital products:
Software licenses are non-refundable.
Once activated, no cancellation is allowed.
Custom-built software cannot be returned.
Refunds may apply only if the product was not delivered or has a technical issue that cannot be resolved.
2. IT Services
Refunds are not provided for:
Completed services
Consultancy sessions
AMC contracts
Custom development work
Refunds may be approved only before the project begins.
3. Hardware Products
Hardware can be returned if:
It is damaged during delivery
Incorrect product is delivered
It is defective out of the box
Conditions:
Must be reported within 7 days
Product must be unused and in original packaging
Replacement will be provided after inspection
Refunds are processed only if replacement is not available.
4. Cloud & Subscription Services
Monthly or yearly subscriptions are non-refundable once activated.
5. Processing Time
Approved refunds take 5–10 working days to reflect in your bank account.
6. Contact for Returns
📧 Email: vinnaretech879@gmail.com